We are an expanding manufacturing company based in Chesterfield. We pride ourselves on our excellent customer service and service support which has resulted in the expansion of our business. We are currently seeking a full time Sales Coordinator to join our team.
You will be responsible to the care and support of our clients and customers. Ensuring enquiries and orders are dealt with, and that they are aware of our new and existing products, and they are fully informed on significant developments. Efficiently answering price enquiries, stock availability and despatch times.
You must demonstrate a passion for excellence and excel in customer service, sales skills, and can communicate articulately and professionally.
To deal promptly, courteously, and efficiently with customer enquiries and orders. Regularly progress customers outstanding orders and effective dealing of all correspondence.
Calling new and existing customers to increase sales.
·Excellent communication skills
·Strong IT skills with a knowledge of Sage and Microsoft Office
·Must be able to work as part of a team but also show the skills to be able work unattended.
1.Processing orders using Sage 50. (Training can be provided)
2.Answering the telephone, dealing with customer enquiries, and raising quotes from the enquiries.
3.Liaising with suppliers about queries/orders.
4.Conduct tele-sales operations as directed.
5.Liaising with office staff members and helping with the admin duties of a busy sales office.
6.Be aware of the state of stock and materials received as an aid to selling. Stay connected with the warehouse regarding orders for various products.
7.Ensure that all operations are carried out in accordance with procedures set out in the Quality System.
Benefits include a target-based bonus scheme and being part of an organisation with progression opportunities.
Working Hours – 09.00 am to 17.00 pm Monday to Friday
1 Hour lunch
Salary £20k – £25k Depending on experience